Service Mapping Consultant ITSM

We are currently looking for Service mapping Consultant for our Qatar operations

Required Qualifications & Skills

Bachelors degree in Computer Science Information Systems or related field (or equivalent work experience).

Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping).

Strong understanding of CMDB structure CI classes and relationships.

Knowledge of infrastructure technologies (servers databases networks cloud platforms).

Experience troubleshooting discovery probes patterns and integrations.

Ability to analyze complex service dependencies and present clear visual service maps.

Strong problem-solving skills with attention to detail.

Excellent communication and collaboration skills.

Key Responsibilities

Configure manage and maintain Service Mapping and Discovery tools within the ITSM platform.

Create and maintain service maps to ensure accurate relationships between applications services and infrastructure.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1