Senior Field Service Engineer

Description

Position Summary:
As a Senior Analytical Service Engineer based in Qatar you will play a critical role in delivering highquality aftermarket services for Emersons Measurement Solutions portfolio. This role supports customers across the region through startup commissioning maintenance and lifecycle services for analytical systems and measurement products. By combining strong technical expertise with a customerfocused mindset you will help ensure safe reliable operations while contributing to longterm customer relationships and service business growth.

In This Role Your Responsibilities Will Be:

• Perform startup commissioning troubleshooting and repair activities for analytical systems and measurement products including planning execution and customer reporting.
• Provide advanced technical support for maintenance of analytical systems such as gas analyzers liquid analyzers combustion analyzers fire and gas detection systems CEMS gas chromatographs and related measurement solutions.
• Conduct site surveys walkdowns and installedbase assessments to identify upgrade optimization and consulting opportunities.
• Execute field modifications and system upgrades independently or in collaboration with project teams as required.
• Support and guide field service engineers by sharing technical expertise providing coaching and assisting with escalated service issues.
• Contribute to longterm service agreement (LTSA/AMC) planning and execution in line with contractual scope and conditions.
• Build and maintain strong customer relationships to support customer satisfaction loyalty and growth of service revenue.
• Track performance against agreed service metrics analyze results and support actions to achieve continuous improvement and operational excellence.
• Ensure consistent application of Emerson business processes tools and safety standards across all service activities.
• Adhere to Health Safety & Environment policies as laid by the organization.

Who You Are:
You persist in achieving objectives even when faced with challenges or changing priorities. You communicate clearly and effectively across different settings and with diverse stakeholders. You collaborate openly fostering teamwork and enabling others to succeed. You build trust through reliability technical credibility and a strong commitment to customer success.

For This Role You Will Need:

• An engineering background or equivalent practical experience in instrumentation electronics electrical mechanical or related disciplines.
• Experience supporting service commissioning or maintenance activities in industrial or process environments.
• Ability to work independently in the field while collaborating effectively with internal teams and customers.
• Strong focus on safety quality and customer satisfaction.

Preferred Qualifications That Set You Apart:

• Experience supporting analytical systems online analyzers or measurement solutions in oil and gas energy or industrial applications.
• Exposure to commissioning startup and lifecycle services for Emerson or comparable analytical products and systems.
• Strong organizational skills and ability to prioritize work in a customerfacing environment.
• Proficiency in written and spoken English; additional languages are an advantage.

Our Culture and Commitment To You:

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide medical insurance plans Employee Assistance Program tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

Our training programs and initiatives focus on end-to end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training mentorship and coaching project management and on-the-job training.

Required Experience:

Senior IC

Employment Type : Full-Time
Experience: years
Vacancy: 1