ITS / ICT Consultant (Roads O&M)

Overview We are strategizing, planning, and implementing projects that help clients achieve their organization’s objectives. Join our Management Consulting team and bring transformational project solutions to life.

Role Overview : Stantec is seeking an experienced and forward-thinking ITS / ICT Consultant – O&M to support a major transformation in our client’s Intelligent Transportation Systems (ITS) operations. This role is embedded within the client’s organization and focuses on the successful mobilization, implementation, and performance monitoring of a new performance-based Operations and Maintenance (O&M) contract. The ideal candidate will bring a blend of technical expertise, strategic insight, and stakeholder coordination to help drive innovation and operational excellence.

Key Responsibilities

Contract Mobilization & Transition

Support the client team in the rollout and management of the new ITS Work Order contract during the initial transition period.

Coordinate with internal and external stakeholders to ensure seamless mobilization and operational handover.

Facilitate communication between the client and contractors to ensure timely resolution of issues and adherence to contract requirements.

Performance Management & Compliance

Assist in the implementation of the Operations and Maintenance Plan (OMP), ensuring alignment with contract deliverables and Service Level Agreements (SLAs).

Monitor and report on the performance of ITS assets and services, ensuring compliance with performance targets and KPIs.

Support the development and execution of the Infrastructure Improvement Plan (IIP) and Capital Improvement Works (CI Works).

Client Advisory & Capacity Building

Train and coach the client’s ITS Engineers on performance-based contract management and operational best practices.

Provide strategic advice to senior management on contract implementation, SLA negotiation, and technical document approvals.

Develop operational guidelines, processes, and procedures aligned with the ITS scope of work and Road Management Centre (RMC) operations.

Data & Reporting

Analyze operational data to identify trends, performance gaps, and improvement opportunities.

Develop dashboards, reports, and presentations to communicate findings and support decision-making.

Promote program achievements through internal and external communication materials.

Key Experience Requirements

Implementation and performance monitoring of ITS infrastructure under performance-based O&M or PPP contracts.

Operational support for Road Management or Traffic Management Centres, including SLA compliance and performance reporting.

Development and review of technical documentation, including scopes of work, SLAs, and O&M plans.

Application of emerging ITS technologies (e.g., AI, CAV, V2X, cloud-hosted platforms) to improve network performance and operational efficiency.

Familiarity with large-scale data environments and analytics to support ITS performance tracking.

Exposure to both local ITS environments (e.g., GCC or Qatar-based projects) and international best practices.

Qualifications Education and Experience Requirements

Bachelor’s degree or a Master’s degree in Engineering or a related field from a Western country is a MUST.

More than 10 years of post-graduate professional experience, with a strong focus on ITS implementation and performance-based O&M contracts.

Minimum of 9 years of post-graduate professional experience with a Master’s degree from a Western country will be considered.

Advanced proficiency in MS Excel and MS PowerPoint is essential.

Experience with data analysis, reporting, and visualization tools is highly desirable.

Familiarity with contract performance monitoring tools and methodologies is an advantage.

Your Capabilities and Credentials

Proven ability to advise clients on the implementation of performance-based ITS contracts.

Strong understanding of ITS field devices, their integration with control centers, and their role in network performance.

Experience coaching and mentoring client teams in contract management and innovation adoption.

Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations.

Strong communication skills, including the ability to prepare and deliver presentations, reports, and technical documentation.

Proficiency in tools such as MS Excel, PowerPoint, Visio, and SharePoint; experience with data visualization and reporting tools is an asset.

Ability to manage multiple priorities in a fast-paced, client-facing environment.

Comfortable working in multicultural teams and building strong relationships with stakeholders.

Prior experience with innovation programs, pilot schemes, or testbed environments is highly desirable.

Fluency in English is required; Arabic language skills are a plus.

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