Client Relations Executive

Role: Client Relations Executive

Location: Fraser Suites - Doha

Salary:Competitive

We are looking for a Client Relations Executive to join the team here Frasers Suites in Doha. As a Client Relations Executive you willplay a key role in front facing in customer service where you will ensure high standards of service delivery to all guests inaccordance with Fraser Suite Doha service standards.

What you will be doing as Client Relations Executive:

• To process check-in and check-out according to the hotel policies and procedures.
• To handle all reservations enquiries on phone emails etc. courteously and promptly
• To act on flags and special requests.
• To maintain detailed awareness or information regarding arrivals their accommodation requirements special needs and expected departures of the day.
• To follow up VIP reservations and issue VIP amenities and any other special service requests in accordance with hotel practices.
• To answer queries on house facilities and places of tourist interest
• To ensure that the hotels credit and payment policy is adhered at all times
• To identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.

Who are Frasers Hospitality

Conceived with the lifestyle preferences of todays discerningtravelersin mind Frasers Hospitality has three award-winning branded serviced residences offerings theGold-Standard Fraser SuitesFraser PlaceandFraser Residenceas well asModena by Fraser a second-tier brand targeted at the road warrior andCapri by Fraser a design-led hotel residence aimed at the Millennial businesstraveler.

With 80% of our residents from Fortune 500 and Forbes-listed companies Frasers intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporatetravelersis reflective in the number of prestigious accolades garnered over the years.

In addition to competitive rates of pay we also offer a range of great benefits.

Interested Click Apply Now

Frasers Hospitality arean equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.

About You

Benefits

Key Skills
Special Events,Blog Posts,Account Executives,Fact Sheets,Press Releases,Account Management,Twitter,Client Relationships,SEO,Content Marketing,Client Meetings,Facebook,ROI,Client Contact,Client Service
Employment Type : Full-Time
Experience: years
Vacancy: 1