Bilingual (ArabEnglish) Experience in Hospital/Hopsitality industry
General scope-Operations
Coordinates daily departmental administrative activities managing deadlines and progress to ensure the operational initiative is delivered on time.
Serve as a communication link between various departments teams and external partners to ensure coordination and alignment with organizational goals.
Support the implementation of operational workflows and work with teams to implement process improvements that enhance productivity and reduce costs.
Maintains departmental operational records ensuring that documents reports and resources are accurately stored regularly updated and accessible while ensuring compliance with relevant policies and procedures.
Supports the planning and execution of departmental meetings including scheduling agenda preparation and minute-taking.
Assists in the procurement process of supplies ensuring that all necessary materials are available for operational needs.
Facilitates the onboarding and training of new staff members providing ongoing support as needed.
Prepares and distributes operational reports to keep stakeholders informed of progress and performance metrics.
Participates in quality assurance initiatives to enhance service delivery and operational effectiveness.
Collaborates with operations team members to ensure business needs and requirements are met.
Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies.
Adheres to and promotes Values.
Administrative Duties
Participates in departmental and organizational meetings as required.
Prepares and submits reports as needed.
Maintains an organized and clean appearance in all work areas.
Attends and participates in departmental/facility projects and initiatives.
Adheres to standards as they appear in the Code of Conduct and Conflict of Interest policies.
Adheres to and promotes Values.K ENVRONMENT THE ROLE OPERATES IN
Work is normally performed in an office environment
No or very limited physical effort is required
No or very little exposure to physical risk
ORGANIZATION VALUES
Trust: Being competent; acting consistently reliably and predictably; acting with honesty and integrity; respecting patient employee and commercial confidentiality; delivering on commitments
Care: Acting with empathy kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care
QUALIFICATIONS EXPERIENCE AND SKILLS – SELECTION CRITERIA
ESSENTIAL
PREFERRED
Education
Bachelor’s degree in Hospitality/hospitality management or in a relevant field
Experience
2 years of experience in a healthcare environment.
Job Specific Skills and Abilities
Strong organizational skills to manage tasks and meet deadlines.
Good analytical skills for gathering and interpreting data.
Effective communication skills for liaising with stakeholders.
Attention to detail in maintaining accurate records.
Demonstrated ability to work in a team.
Problem-solving and time management skills.
Demonstrated ability to multi-task and work independently in a fast paced environment
Demonstrated ability to work in a multi-cultural environment
Proficiency with Microsoft Office suite
Fluency in written and spoken English
Key Skills Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management Employment Type : Full Time Experience: years Vacancy: 1