Recreation & Fitness Centre Receptionist

Key Responsibilities:

• Greet guests warmly and professionally upon arrival.

• Answer phone calls emails and other inquiries promptly and accurately.

• Schedule membership appointments and maintain an up-to-date reservation system.

• Ensure guest profiles and preferences are accurately recorded.

• Explain Recreation and Fitness Center services products promotions and packages to guests.

• Handle check-ins and check-outs including billing and payment processes.

• Maintain cleanliness and organization of the reception area and relaxation zones.

• Coordinate with Recreation Team to ensure a seamless service flow.

• Upsell Fitness Center Memberships.

• Resolve guest complaints or concerns promptly and professionally.

• Follow opening and closing procedures of the Recreation Department.

• Ensure compliance with all health safety and hygiene regulations.

Qualifications :

Qualifications:

• Proven experience in a receptionist or front desk role preferably in a Recreation Spa or hospitality setting.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to multitask and remain calm under pressure.

• Professional appearance and positive attitude.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Experience: years
Vacancy: 1