P2 Team (Process-to-Process Portal-to-Platform) – Test Analyst
Management Solutions International MSI • Doha, Al Wakrah, Qatar
7 منذ أيام
الوصف الوظيفي
Validate cross-process workflows and end-to-end customer journeys across modules and channels to ensure seamless user experience.
KEY RESPONSIBILITIES
- Execute end-to-end scenarios across portal case management back office workflows and notifications
- Validate SLA timers routing rules status transitions and audit trail completeness
- Verify integration touchpoints at key journey stages
- Test user workflows from initiation through completion
- Document journey flows and identify process gaps or inefficiencies
REQUIRED SKILLS
- Workflow testing expertise
- Scenario-based testing approach
- Strong coordination across teams
- Process documentation skills
- User journey mapping
PREFERRED QUALIFICATIONS
- Experience with workflow management systems
- Understanding of business process automation
- Knowledge of case management systems
- Background in process improvement
KEY DELIVERABLES
- End-to-end test scenarios
- Journey flow documentation
- Test execution reports
- Process validation evidence
CAREER GROWTH OPPORTUNITIES
Advance to Senior Test Analyst Workstream Lead or QA Manager roles
Key Skills
Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint
Employment Type : Full Time
Experience: years
Vacancy: 1