Senior NetServices Specialist

The Senior NetServices Specialist is responsible for managing maintaining and optimizing the organizations netServices infrastructure ensuring high availability security and performance across all sites. The role involves providing expert-level technical support for complex netServices issues implementing new netServices solutions and ensuring smooth operations of wired wireless and data center connectivity. The Senior NetServices Specialist will Services closely with the netServices engineering and security teams lead technical implementations and coordinate with vendors and service providers to deliver reliable and scalable netServices services.

Key Responsibilities

Lead and perform netServices operations configuration and troubleshooting for LAN/WAN data center and wireless environments.

Handle escalated incidents related to routing switching firewall and connectivity failures.

Implement and manage netServices segmentation VLAN STP and 802.1x configurations.

Configure and support Cisco SDA and ACI environments ensuring alignment with enterprise architecture.

Manage VPN configurations (SSL IPsec GRE L2TP) and troubleshoot remote access issues.

Support SD-WAN Cisco ISE and Meraki wireless deployments.

Perform proactive monitoring capacity planning and netServices performance optimization.

Maintain and update netServices documentation including topology diagrams configurations and procedures.

Coordinate with vendors service providers and internal teams for issue resolution and new deployments.

Provide technical input during project planning HLD/LLD creation and change implementation.

Review and apply netServices-related patches software upgrades and firmware updates.

Implement netServices security best practices in collaboration with the security team.

Provide advanced troubleshooting and root cause analysis for complex netServices incidents.

Assist in disaster recovery and business continuity planning for netServices infrastructure.

Evaluate new netServices technologies and recommend improvements to enhance reliability and scalability

Requirements

Bachelors degree in computer engineering Computer Science or related field.

Preferred Certifications: CCNP CCIE or equivalent manpower experience.

Certified in ITIL frameServices and processes.

Minimum 10 years of experience in enterprise netServices operations and support.

Deep technical knowledge of wired and wireless netServices technologies including routing protocols (OSPF BGP MPLS).

Expertise in Cisco SDA Cisco ACI and virtualized netServices environments.

Strong understanding of VLANs STP vPC VDC VRF and multitenancy models.

Proficiency in VPN technologies (SSL IPsec GRE L2TP).

Experience with Cisco ISE Meraki and SD-WAN solutions.

Hands-on experience with Cisco ASR routers Nexus switches and Firewalls.

Familiarity with Fortinet Palo Alto and Cisco Firepower firewalls.

Understanding of WAF and netServices security integration.

Proven experience in LAN/WAN migrations HLD/LLD preparation and Visio documentation.

Excellent troubleshooting and communication skills.

Ability to handle multiple complex tasks simultaneously and Services collaboratively with cross-functional teams

Key Skills
Computer Hardware,Mac Os,Manufacturing & Controls,Root cause Analysis,Windows,Customer Support,Remote Access Software,Operating Systems,Encryption,Remedy,Chemistry,Cerner
Employment Type : Full Time
Experience: years
Vacancy: 1