Recreations Supervisor

Key Responsibilities

1. Operations & Activity Management

• Supervise day-to-day operations of the recreation department including pool gym kids club beach sports areas and activity programs.

• Coordinate and execute daily activity schedules special events and guest engagement programs.

• Ensure all facilities are clean organized and ready for guest use.

• Monitor attendance ensure proper staffing levels and adjust schedules as needed.

2. Guest Service

• Provide excellent service ensuring guests feel welcomed informed and supported.

• Handle guest inquiries complaints and feedback in a professional and timely manner.

• Promote recreation programs services and special events to enhance guest experience.

3. Staff Supervision & Training

• Lead coach and motivate recreation team members to deliver high service standards.

• Conduct regular trainings on safety equipment use SOPs and customer service.

• Monitor staff performance and provide constructive feedback.

• Assist in hiring and onboarding of new recreation team members.

4. Safety & Compliance

• Ensure all recreation areas meet health safety and hygiene standards.

• Conduct routine inspections of pools gym equipment sports areas and kids facilities.

• Maintain accurate incident reports and ensure all safety guidelines are followed.

• Enforce hotel policies lifeguard protocols (if applicable) and emergency procedures.

5. Administration & Reporting

• Maintain activity attendance records inventory logs and maintenance checklists.

• Manage equipment requests stock levels and coordinate repairs.

• Contribute to departmental budgets and cost-control efforts.

• Prepare daily or weekly operational reports for the Rooms Division Manager.

Qualifications :

Qualifications & Skills

• Minimum 23 years experience in recreation hospitality or leisure operations.

• Supervisory or team leader experience preferred.

• Strong communication organizational and leadership skills.

• Knowledge of recreational programming fitness activities and safety protocols

Remote Work :

No

Employment Type :

Full-time

Key Skills
Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator
Experience: years
Vacancy: 1