Residences Receptionist

We are seeking a professional and friendly Residences Receptionist to join our team in Doha Qatar. As the first point of contact for our residents and guests you will play a crucial role in ensuring a positive and welcoming experience for everyone entering our residential property.

• Greet and assist residents guests and visitors in a professional and courteous manner
• Manage the front desk operations including check-ins check-outs and key management
• Handle phone calls emails and in-person inquiries promptly and efficiently
• Coordinate maintenance requests and communicate with relevant departments to resolve issues
• Maintain accurate records of resident information visitor logs and package deliveries
• Process payments and handle basic accounting tasks related to rent and fees
• Ensure the lobby and reception area are clean organized and presentable at all times
• Assist with administrative tasks such as filing data entry and report generation
• Provide information about local amenities services and events to residents and guests
• Respond to emergency situations according to established protocols and procedures

Qualifications :

• High school diploma or equivalent; Associates degree in hospitality management or related field preferred
• 1-2 years of experience in hospitality front desk or customer service roles
• Excellent verbal and written communication skills in English; knowledge of Arabic is a plus
• Strong customer service orientation with a friendly and professional demeanor
• Proficiency in computer systems including Microsoft Office and property management software
• Exceptional multi-tasking and time management skills
• Ability to problem-solve and make decisions in a fast-paced environment
• Flexibility to work various shifts including evenings weekends and holidays
• Knowledge of hospitality industry practices and standards
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong attention to detail and organizational skills
• Adaptability to work in a multicultural environment

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits

Remote Work :

No

Employment Type :

Full-time

Key Skills
Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Experience: years
Vacancy: 1