Technical Support Agent

We are currently looking Technical Support Agent for our Qatar operations with the following terms & conditions.

Experience Requirements:

Support Agent must carry valid Qatar Driving License with own car and have good

location awareness for efficient on-site execution.

Project Objective:

To deploy and enable UPI functionality across all merchant POS terminals. The project

includes system configuration testing POS branding and on-site merchant training to

promote smooth adoption and usage of UPI payment services.

Pre-Deployment Activities

* Receive and verify merchant list with site addresses and terminal details.

* Prepare POS software updates and training materials.

* Ensure required credentials configuration files and merchant onboarding data are

available prior to on-site visits.

Deployment Activities

* Visit each merchant/store location as per the assigned deployment sheet.

* Install and/or update POS terminals to enable UPI (NPCI) acceptance features.

* Perform POS system checks: power printer connectivity and OS version verification.

* Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal

Joining time frame: Immediate

Remote Work :

No

Employment Type :

Full-time

Key Skills
Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications
Experience: years
Vacancy: 1