Groups & Events Sales Executive

• Identify and develop new group and event business opportunities from corporate leisure and social segments.

• Respond promptly to incoming group and event inquiries preparing detailed proposals quotations and contracts.

• Conduct site inspections and client meetings to showcase the hotels facilities and services.

• Maintain an active pipeline of prospects and follow up to convert leads into confirmed business.

• Negotiate rates terms and conditions in line with hotel policies and revenue management strategies.

• Achieve and exceed monthly and annual sales targets for groups and events.

• Liaise with clients to gather event requirements preferences and special requests.

• Prepare and distribute detailed function sheets (Banquet Event Orders) to ensure smooth event execution.

• Coordinate with relevant departments (banquets kitchen front office housekeeping AV etc.) to deliver successful events.

• Attend pre-event meetings and be present during key events as required.

• Conduct post-event follow-ups to ensure client satisfaction and gather feedback.

• Maintain accurate records of all inquiries bookings and client interactions in the CRM or sales system.

• Prepare regular sales reports forecasts and performance updates for management.

• Ensure all contracts deposits and billing procedures are completed accurately and on time.

• Monitor competitor activities and market trends to identify new business opportunities.

Qualifications :

• Diploma or Degree in Hospitality Business or related field.

• Minimum 13 years experience in hotel sales group reservations or event coordination.

• Proficiency in OPERA PMS and OPERA Sales & Catering (essential).

• Excellent verbal and written communication skills.

• Strong negotiation and relationship management skills.

• Attention to detail organizational excellence and ability to manage multiple events simultaneously.

• Proficient in Microsoft Office (Word Excel Outlook PowerPoint).

• Positive proactive and customer-oriented approach.

Additional Information :

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation
Experience: years
Vacancy: 1