Groups & Events Sales Manager

• Proactively identify qualify and secure new group and event business opportunities from corporate MICE and social segments.

• Develop and implement sales strategies to achieve and exceed revenue goals in rooms banquets and ancillary services.

• Negotiate contracts rates and terms with clients in alignment with hotel revenue and yield strategies.

• Conduct regular sales calls client meetings and site inspections to build and maintain key relationships.

• Prepare and present proposals quotations and contracts through OPERA Sales & Catering or other approved systems.

• Collaborate with Revenue and Reservations teams to forecast demand monitor pace and optimize profitability.

• Lead mentor and develop the Groups & Events Sales Executives and Coordinators.

• Set individual sales targets and monitor performance through KPIs and activity reports.

• Conduct regular team meetings to review progress share best practices and ensure alignment with overall sales strategy.

• Foster a culture of service excellence collaboration and accountability.

• Oversee the accurate entry of all group and event details into OPERA ensuring timely communication of Banquet Event Orders (BEOs) and Group Resumes.

• Ensure all event details are communicated effectively to operational departments (Banquets Kitchen Front Office Housekeeping AV etc.).

• Conduct pre-event meetings and post-event evaluations to ensure flawless execution and client satisfaction.

• Manage key or VIP accounts personally to ensure retention and repeat business.

• Prepare weekly and monthly reports on sales performance market trends and competitor activities.

• Maintain accurate records of all bookings contracts and correspondence in OPERA and shared drives.

• Support the Director of Sales & Marketing in developing annual budgets forecasts and marketing plans.

• Ensure deposits billing and final settlements are processed accurately and in a timely manner.

• Participate in revenue meetings and contribute to the development of pricing and packaging strategies.

Qualifications :

• Bachelors Degree in Hospitality Management Business Administration or related field.

• Minimum 35 years experience in hotel sales or events management with at least 12 years in a supervisory or managerial role.

• Proficiency in OPERA PMS and OPERA Sales & Catering is essential.

• Strong understanding of MICE corporate and leisure group segments.

• Excellent communication presentation and negotiation skills.

• Strong leadership coaching and team motivation abilities.

• Analytical and strategic thinker with strong attention to detail.

• Proficient in Microsoft Office applications (Word Excel PowerPoint Outlook).

Additional Information :

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation
Experience: years
Vacancy: 1