Butler Manager

• Recruit train supervise and evaluate the butler team to deliver exceptional personalized service.

• Manage staff schedules ensure adequate coverage and handle daily team briefings.

• Oversee all aspects of butler service to ensure guests or residents needs are anticipated and fulfilled promptly and discreetly.

• Develop and maintain strong guest relationships to provide bespoke services tailored to individual preferences.

• Coordinate with housekeeping kitchen and other departments to ensure smooth service delivery.

• Manage inventory of butler supplies and equipment ensuring all items are well maintained.

• Implement ongoing training programs to enhance team skills in etiquette communication and service techniques.

• Foster a culture of continuous improvement and professionalism among the butler staff.

• Monitor service standards regularly and conduct performance reviews with staff.

• Address and resolve any service issues or guest complaints swiftly and effectively.

• Maintain records related to staffing training and service incidents.

• Prepare reports on service performance and staff productivity for management review.

Qualifications :

• Proven experience (5 years) as a Butler or in a similar luxury hospitality role with at least 2 years in a supervisory or managerial position.

• Exceptional knowledge of luxury service standards etiquette and hospitality protocols.

• Strong leadership communication and organizational skills.

• Ability to anticipate and meet the needs of high-profile guests discreetly and professionally.

• Proficient in staff training and development.

• Flexibility to work various shifts including weekends holidays and on-call hours.

• Fluency in English & Arabic; additional languages are a plus.

Additional Information :

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

Key Skills
General Management,Facilities Management,IFRS,Client Services,Accident Investigation,Archicad
Experience: years
Vacancy: 1