Doorman

Key Responsibilities:

• Maintain the highest standard of guest service at the front entrance at all times

• Warmly welcome and assist all arriving guests and visitors

• Escort guests to Reception and recognize regular or returning guests

• Provide guests with assistance on transportation and directions

• Maintain good relationships with taxi drivers and manage taxi arrangements for guests

• Keep the front entrance clean and orderly with special attention to glass areas doors and ashtrays

• Monitor and control traffic at the front entrance to ensure smooth flow

• Report any incidents or accidents at the front entrance promptly to the Guest Service Manager

• Handle valet services efficiently ensuring guests cars are parked safely and with care

• Note any pre-existing damage (e.g. dents/scratches) before issuing valet tickets

• Coordinate with valet staff for timely parking and retrieval of vehicles

• Remain alert to security concerns and follow appropriate safety measures

• Stay informed about hotel events and guide guests to their correct destinations

• Maintain a friendly courteous and professional demeanor with all guests and colleagues

• Foster cooperative working relationships with other hotel departments

• Follow all Health and Safety regulations and safe working practices

• Adhere to department schedules and report to duty on time

Qualifications :

Qualifications:

• Strong proficiency in both verbal and written English

• Ability to manage multiple tasks in a fast-paced dynamic environment while staying calm and composed

• Flexible with work hours including availability for overnight shifts

• Previous customer service experience is an advantage

Remote Work :

No

Employment Type :

Full-time

Key Skills
Restaurant Experience,Porter Experience,Customer Service,Hotel Experience,Organizational skills,Hospitality Experience,Bartending,Guest Relations Experience,Guest Services,Security,Baking,Word Processing
Experience: years
Vacancy: 1