Sr. Consultant CSM Onsite Support

We are currently looking Sr. Consultant CSM Onsite Support for our Qatar operations with the following terms & conditions.

MINIMUM EXPERIENCE AND ESSENTIAL KNOWLEDGE

• Minimum of eight years of Level 3/TAC level of support experience with debugging diagnosing and troubleshooting skillsets of the domains listed
• Level 3 experience with NOC Monitoring tools Such as OBM NNMi APM SiteScope SolarWinds Zabbix
• Application Maintenance of Microfocus Applications (OpsBridge NNMi Network Automation OPTIC Reporting Etc).
• Level 3 Experience in OBM/OMi NNMi iSPIs OPTIC OBR APM SiteScope Network Automation Service Manager BVD UCMDB BPM &RUM
• Scripting/Programming on PERL SHELL VB PowerShell Kusto Python
• Databases Experience in MS SQL Oracle Sybase IQ Postgres Vertica
• Wellversed with networking tools such as traffic generators analysers etc.
• Application Fine Tuning and Enhancement (Especially NNMi Ops Bridge & OBR NPS BVD Site scope Airwave etc)
• Experience of managing technical resources onsite and coordination between customer and the delivery team.
• Proven communication skills with multiple levels of an organization including interaction with internal/external senior level business stakeholders.
• ITIL Awareness
• High level of IT literacy.

MINIMUM QUALIFICATION

• BE/ Degree or equivalent in years of progressive experience in Service Provider environments.
• Flexibility in work hours when needed.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Anti Money Laundering,Design,Admin Support,Accountancy,Data Structures,Activex
Experience: years
Vacancy: 1