Reservation Supervisor

• Checking reservations daily for compliance to ensure that the minimum response time is maintained for all reservation requests.
• Ensuring that quality of reservation is maintained in terms of guest details rates payment methods etc.
• Planning and using efficient organizational skills to run the daily operation.
• Organizing on-the-job and weekly training for all staff.
• To keep reservations staff informed on all changes or developments within the hotel and the company.
• To spot-Check reservations made the previous day and Check all VIP arrivals
• Training developing and motivating staff to increase productivity.
• To keep department informed of all changes in the customer profile rates strategies promotions and specials.
• Conduct shift briefings

Qualifications :

• Minimum one year experience with the same position in a 5 star hotel
• University Degree

Remote Work :

No

Employment Type :

Full-time

Key Skills
Bidding,Dhtml,Income Tax,IT Service Desk,ERP,ACCA
Experience: years
Vacancy: 1