IT Business Analyst -E-Channels - IVR

We are currently looking IT Business Analyst -E-Channels for our Qatar operations with the following terms & conditions.

Education / Experience Requirements:

Bachelors degree in Computer Science MIS Engineering or a related technical field.

Minimum of 6 years in the Banking experience within IT Department.

Proven previous experience with Analysis / testing SMS Banking Call Center Application IVR Online and Mobile Banking.

Good Knowledge with Equation / Core Banking system.

Good knowledge Open Banking API

Reviewing BRS and prepare the test cases exploring all aspects of the scope.

Reviewing and preparing Business Requirement Specification and prepare the test cases exploring all aspects of the scope.

Defect life cycle Management and execution status reporting

Proven experience in Banking solutions in (SIT/UAT) testing

Experience in test scope analysis and regression testing

Ensure high standards of data protection and confidentiality.

Consult and coordinate with systems analysts and programmers to design and develop business systems.

Track and document changes to business specifications.

Create and assist others in the writing of user documentation instruction procedures and training

Prepare systems business cycle specifications and manage output and controls of calculations and postings.

Follow up on any system incidents and arrange / coordinate for fixes on timely manner.

Required Special Skills:

Excellent oral and written communication skills in both English Arabic is preferable.

Excellent time management skills and ability to work in a deadline-oriented environment.

Excellent business process analysis and mapping.

Team work and sync with reporting hierarchy

Customer service oriented

Strictly adhere to banks ethics and code of conduct

Ability to effectively interact at all levels in the bank and outside contacts.

Planning and organizing ability.

Handling assigned task with commitment and responsibility

Ensure high standards of data protection and confidentiality.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time

Key Skills
Accounting Software,Anti Money Laundering,Fashion Retail,Accounts Reconciliation,CMS,Design And Estimation
Experience: years
Vacancy: 1