IT Service Desk Engineer

We are currently looking IT Service Desk Engineer for our Qatar operations with the following terms & conditions.

Skillset

* Bachelors degree in IT Computer Science or related field (or equivalent experience).

* Have solid experience in a helpdesk or technical support environment.

* Strong knowledge of Windows OS Microsoft 365 and common enterprise applications.

* Familiarity with ITSM system

* Excellent communication and customer service skills.

* Ability to work under pressure and manage multiple tasks.

* Strong diagnostic and troubleshooting abilities

* Ability to prioritize and resolve issues efficiently

* Attention to detail in documenting incidents and resolutions

* Has a network support experience

* Highly organized and able to work on own initiative to complete the range of tasks required.

* ITIL Foundation certification is a plus.

Joining time frame: Immediate

Remote Work :

No

Employment Type :

Full-time

Key Skills
Editorial,Catering,B2C,Camp,Computer Engineering
Experience: years
Vacancy: 1