IT Support EngineerÂ

We are currently looking for IT Support Engineer for our Qatar operations with the following terms & conditions.

Required education and prior experience:

• Mandatory: . in Computer Science Information Technology or Similar field
• Mandatory: 3 years experience working with Microsoft Client and server platforms as a helpdesk technician.
• Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
• Mandatory: 1-year experience in Azure Microsoft 365 Suite support.
• Mandatory: Knowledge of Basic Network support.
• Optional: Knowledge of Helpdesk ticketing system.
• Desirable: Network Certifications Network/CCNA

Key responsibilities & competencies:

• Serving as the first point of contact for customers seeking technical assistance over the phone or email.
• Performing remote troubleshooting through diagnostic techniques and pertinent questions.
• Performing on-site installations and support.
• Install and maintain desktop technologies (Desktops Laptops Phones Monitors Printers etc.)
• Install and configure Windows and other desktop software.
• Configure and manage connectivity and storage
• Maintain Windows
• Protect devices and data
• Deploy Windows client
• Manage identity and access by creating and maintaining AD users.
• Manage compliance policies and configuration profiles
• Manage maintain and protect devices
• Manage apps
• Rollout patches.
• Assist in person or remotely in the resolution of support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
• Maintain printing systems and assist with network printer system maintenance
• Maintain backup system and processes.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time

Key Skills
Engineering Support,Law Enforcement,ABB,Information Security,Adobe Dreamweaver,Data Analysis
Experience: years
Vacancy: 1