Provide L2 support for Microsoft Dynamics 365 in a banking environment ensuring smooth operations quick issue resolution and minimal downtime.
Key Responsibilities:
Handle user tickets troubleshoot technical issues and escalate as needed.
Support D365 modules workflows and integrations.
Coordinate with vendors and internal teams for fixes.
Maintain logs and follow ITIL/change management processes.
Requirements:
2 years experience in D365 support (Finance & Operations / CRM).
Knowledge of basic configurations Power Platform SQL and integrations.
Banking/financial services experience is an advantage.
Strong communication and customer service skills.
Key Skills
Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications
Employment Type : Full Time
Experience: years
Vacancy: 1
Technical Support Resource - Microsoft Dynamics • Doha, Al Wakrah, Qatar
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