IT Supervisor

Information & Technology (IT) Supervisor

The IT Supervisor is responsible for overseeing the daily operations of the IT department ensuring the effective functioning of IT systems providing technical support and leading a team of IT professionals. This role includes managing IT infrastructure coordinating support services maintaining system security and implementing IT projects that align with organizational goals.

What you will be doing:

• Supervise and support the day-to-day activities of the IT team.
• Ensure smooth functioning of all IT systems including hardware software networks and servers.
• Monitor performance of IT systems and suggest improvements.
• Oversee installation configuration and maintenance of IT equipment and software.
• Provide second and third-level technical support and resolve escalated issues.
• Enforce IT policies and procedures and ensure compliance with security protocols.
• Coordinate IT projects upgrades and migrations.
• Manage user accounts access permissions and data backups.
• Train and mentor IT staff; conduct performance evaluations.
• Liaise with vendors and service providers.
• Prepare regular reports on system performance team productivity and IT incidents.

Qualifications :

• Bachelors degree in Computer Science Information Technology or related field.
• 35 years of experience in IT support or network/system administration.
• 12 years of experience in a supervisory or team leadership role preferrably in hospitality.
• Strong knowledge of networking server administration hardware troubleshooting and cybersecurity.
• Experience with Microsoft Office 365 Active Directory cloud services and enterprise software.
• Relevant certifications (e.g. CompTIA Microsoft Cisco) are a plus.

Additional Information :

Remote Work :

No

Employment Type :

Full-time

Key Skills
Access Control System,Information Technology,Bar Management,Jpa,Law,Jdbc
Experience: years
Vacancy: 1