Collection Officer

• Contact customers via phone email and inperson visits to follow up on overdue payments.
• Maintain accurate records of payment statuses and collection efforts.
• Negotiate payment plans and settlement arrangements when necessary.
• Identify and escalate problematic accounts to management for further action.
• Collaborate with internal teams (Finance Sales and Customer Service) to resolve disputes.
• Prepare and submit regular collection reports to management.
• Ensure compliance with company policies and legal regulations related to debt recovery.
• Maintain professionalism and courtesy while handling sensitive financial matters.

Qualifications :

• Education: Bachelors degree in Finance Accounting Business Administration or a related field preferred.
• Experience: 5 years of experience in collections credit control or a similar role.
• Skills:
  • Strong communication and negotiation skills.
  • Knowledge of debt collection laws and regulations.
  • Proficiency in MS Office and financial software.
  • Ability to handle difficult situations with patience and professionalism.
  • Attention to detail and strong analytical skills.

Preferred Qualifications:

• Experience in the Chemical Construction sector is a plus.
• Knowledge of SAP software.
• Bilingual proficiency is an advantage.

Remote Work :

No

Employment Type :

Fulltime

Key Skills
Accounts Receivable,Biochemistry,Administration Support,Administration And Secretarial,Architecture
Experience: years
Vacancy: 1