Butler

Butler

A butler provides personalized service to guests ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs handling requests and delivering high-quality service that exceeds expectations.

• Provide personalized services such as in-room dining coordinating spa services making restaurant reservations and other requests.
• Handle special requests and arrangements including surprise amenities romantic setups and personalized itineraries.
• Coordinate with other departments to ensure seamless service during events.
• Provide butler service during events ensuring guests needs are met.
• Serve meals and beverages in guest rooms or private dining areas.
• Maintain knowledge of the hotels menu and wine list to offer recommendations.
• Handle room service orders and ensure timely delivery.
• Assist with booking tickets making reservations and other concierge services.
• Create and update guest profiles to ensure personalized service.
• Anticipate and fulfill guests needs and preferences.

Qualifications :

• Previous experience as a butler or in a similar role in a luxury hotel.
• A degree or diploma in hospitality management or a related field is preferred.
• Exceptional interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• High level of discretion and professionalism.
• Attention to detail and ability to anticipate guest needs.
• Multilingual abilities including Arabic are a plus

Additional Information :

Remote Work :

No

Employment Type :

Full-time

Key Skills
General Management,Facilities Management,IFRS,Client Services,Accident Investigation,Archicad
Experience: years
Vacancy: 1