Patient Care Partner

Location: QATAR (Local Hire only)
Duration: 3 Months (Extendable )

The Patient Care Partner under the supervision of clinical nursing staff assists in the maintenance of a safe and clean hospital environment; assists with making beds and turnover of rooms between patients and assisting with stock maintenance at unit level. They also assist the clinical staff where required with daily activities under direct supervision.

KEY ROLE ACCOUNTABILITIES

• Maintains a clean, neat, pleasant, safe, patient environment, including unit specific patient rooms / Operating Rooms and procedure spaces in line with infection control standards.
• Cleans and assists in the set-up of Operating and Procedure Rooms between cases.
• Escalates any direct patient interaction to the Clinical Nurse Leaders and does not have un-supervised patient interactions.
• Assists in the restocking of consumables, stores and laundry as required by the assigned unit and / or instructed by the nursing team, in collaboration with materials management staff.
• Prepares necessary supplies specified by the clinical nurse for individualized patient care needs
• Transports supplies, equipment and specimens as specified by the clinical nurse and in compliance with relevant organizational and laboratory policies
• Assists in the mobilization of patients under the direct supervision of the clinical nurse.
• Escorts patients within the hospital as instructed and under the direct supervision of clinical nursing staff
• Manages and operates unit based equipment (for which he/ she has received training), in a safe and effective manner.
• Responds to patient call lights at the first opportunity and observes and reports changes in patient’s condition to the assigned clinical nurse
• Assists the clinical nursing team, under direct supervision, to provide basic activities of daily living care for women and children.
• Demonstrates an understanding and performs basic infection control procedures correctly, e.g.
  • Hand hygiene
  • Environmental Cleaning
  • Isolation precautions
• Understands and maintains confidentiality of patient information at all times and treats patients and their families with respect and dignity.
• Takes responsibility for conflicts in personal and work schedules by making alternative arrangements in collaboration with the nursing team.
• Attends and contributes at staff meetings as required,
• Represents the department and the organization in a positive and professional manner.
• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a professional profile.
• Provides documented evidence of performance and maintenance of skills consistent with position.
• Performs other related duties as assigned by the clinical nursing team.

WORK ENVIRONMENT THE ROLE OPERATES IN

• Work is normally performed in an acute care clinical environment under the direct supervision of the clinical nurse
• Physical effort is required consistent with providing patient care in a clinical environment
• Physical effort is required consistent with moving consumables, equipment and or laundry in a clinical environment
• Exposure to physical risk consistent with physical risks in an acute care clinical environment

ORGANIZATION VALUES

• Trust: Being competent; acting consistently, reliably and predictably; acting with honesty and integrity; respecting patient, employee and commercial confidentiality; delivering on commitments
• Care: Acting with empathy, kindness and compassion; being humble; listening and responding; acting with cultural sensitivity; Caring for patients and staff
• Teamwork: Sharing information and knowledge and learning from demonstrated expertise; being respectful, and thereby earning respect of others; acting with professionalism; leading and following; collaborating and being accessible
• Transparency: Frequent and honest communication; open access to information for decision making; willingly acknowledge shortcomings; speaking up about concerns; publishing performance indicators
• Innovation: Freedom to innovate; welcoming ideas and encouraging creativity; supporting talent; creating confidence; celebrating successes
• Efficiency: Providing measurable value; using data to drive decision making; having and achieving clear goals; building processes that work; continuously improving outcomes in patient and family care

QUALIFICATIONS, EXPERIENCE AND SKILLS – SELECTION CRITERIA

ESSENTIAL

PREFERRED

Education

High School Diploma

Healthcare Assistant/Medical Assistant program graduate

Experience

Relevant experience

6 months+ relevant healthcare experience in a Pediatric or Women’s Hospital preferably in Middle East

Certification and Licensure

No Licensing Required

Current BLCS certification

Professional Membership

Job Specific Skills and Abilities

• Demonstrated ability to self-roster using the computerized Time and Attendance and Staff Scheduling system.
• Manual Handing proficiency
• Proficiency with Microsoft Office suite
• Fluency in written and spoken English

Fluent in Arabic