Business Analyst and / Project Manager

Overview We’re looking for a

Business Analyst / Project Manager

to support our team in

Qatar . This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you’re someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we’d love to hear from you.

Qualifications

8+ years of experience as a Business Analyst and / or Project Manager in the Cards domain.

Strong understanding of card lifecycle processes — issuance, authorization, clearing & settlement, chargebacks, and reconciliations.

Hands-on experience with card management systems (CMS), switches, and payment gateways.

Proven ability to translate business needs into detailed technical requirements.

Excellent requirements gathering, documentation, and stakeholder management skills.

Experience in end-to-end delivery of cards transformation or modernization programs.

Familiarity with Agile / hybrid project methodologies.

Strong analytical mindset and problem-solving skills.

Key Responsibilities

Act as the primary liaison between business users, operations, and technology teams for all initiatives within the Cards portfolio.

Lead requirement gathering sessions to capture business, functional, and non-functional requirements for new and enhanced card products or processes.

Conduct gap analysis between current systems / processes and target state solutions, recommending improvements and efficiencies.

Manage end-to-end project delivery, including planning, tracking, risk management, and stakeholder communication to ensure projects are delivered on time and within scope.

Ensure solutions are aligned with industry standards and regulatory requirements.

Define and contribute to the Cards roadmap, ensuring alignment with the organization’s digital transformation goals.

Champion industry best practices in cards operations, risk control, and customer experience.

Facilitate workshops and presentations for stakeholders to ensure clarity and alignment across business and IT teams.

About CLPS RiDiK RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ : CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

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