Product Manager - Commercial Vehicle | Al-Futtaim Automotive | FAMCO Qatar

Job Requisition ID :

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role : As a Product Manager for Commercial Vehicles in Qatar, you will serve as the primary link between the business and fleet clients. This role focuses on managing product requirements, supporting commercial vehicle projects and tenders, ensuring high customer satisfaction, and coordinating with internal and external stakeholders to deliver timely and efficient solutions

What you will do

Conduct regular meetings with fleet clients to support project needs and address product feedback.

Respond to technical requests, letters, and emails promptly and effectively.

Act as the central point of contact for customer communication and issue resolution.

Coordinate with suppliers, finance, and technical teams to meet project timelines and customer expectations.

Identify operational improvements that enhance profitability and product performance.

Address vehicle specification requests efficiently, especially during tenders, to avoid delays or penalties.

Maintain strong availability and communication standards to respond to client needs at all times.

Continuously assess and enhance customer satisfaction through active follow-up and engagement

Required skills to be successful

Strong technical knowledge of commercial vehicles.

Experience supporting tenders or large-scale commercial vehicle projects in Qatar or the GCC.

Excellent relationship-building and communication skills.

Proactive and solution-oriented approach to customer issues.

Confidence in working with cross-functional teams under time pressure.

Commercial acumen with the ability to identify and implement cost-saving or revenue-enhancing strategies.

Arabic language skills are a strong advantage.

Flexibility and commitment to support clients beyond regular hours when necessary

About the team : You will join the Commercial Vehicles team. The team works closely across departments such as finance, supply chain, and technical services to deliver value-driven solutions and maintain product excellence in the Qatari market

What equips you for the role

Experience in a product, operations, or sales role involving commercial vehicles or fleet services.

History of managing projects, tenders, or technical requests in a fast-paced environment.

Proven track record of building strong client relationships and improving service levels.

Technical or engineering background preferred but not mandatory.

Self-starter with strong follow-up, organizational, and problem-solving skills

About Al-Futtaim Automotive A major division of the UAE-based Al-Futtaim Group of companies,

Al-Futtaim Automotive

is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands : Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.

This is Al-Futtaim Automotive and we empower talent to move forward.

#J-18808-Ljbffr