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Cisco Collaboration Engineer

Cisco Collaboration Engineer

Unified Consultancy ServicesQatar
منذ أكثر من 30 يومًا
الوصف الوظيفي

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Job Summary

We are seeking a highly skilled

Job Title

Cisco Collaboration Engineer – Level 2

Location : Kuwait (Onsite)

Company

Unified Consultancy Services

Job Summary

We are seeking a highly skilled Cisco Collaboration Engineer (Level-2) to join our team in Kuwait . The candidate will be responsible for implementing, configuring, and supporting Cisco Unified Collaboration solutions to ensure seamless communication and collaboration across the organization.

Key Responsibilities

  • Install, configure, and maintain Cisco Collaboration Suite :
  • CUCM (Cisco Unified Communications Manager)
  • Cisco Unity Connection
  • Cisco Jabber & Webex
  • Cisco Expressway
  • Manage and troubleshoot SIP trunks, dial plans, and voice gateways.
  • Provide Level-2 support for voice and video collaboration solutions.
  • Perform system upgrades, patches, and migration activities.
  • Configure QoS policies for VoIP and video traffic.
  • Integrate Cisco UC solutions with third-party applications and endpoints.
  • Work closely with network and security teams for deployment and troubleshooting.

Required Skills & Qualifications

  • 3–5 years of hands-on experience in Cisco UC and Collaboration solutions.
  • Expertise in CUCM, Unity, Webex, Jabber, Expressway, SRST.
  • Knowledge of SIP trunking, H.323, and MGCP.
  • Strong understanding of VoIP, video conferencing, and QoS.
  • Certification preferred : CCNP Collaboration (or equivalent experience).
  • Excellent troubleshooting and communication skills.

    • Preferred Skills (Nice To Have)

  • Experience with Cisco UCCX (Contact Center Express).
  • Knowledge of Telepresence and MRA (Mobile Remote Access).
  • Familiarity with network security integration for voice / video solutions.

    • Benefits

  • Attractive Salary (based on experience)
  • Accommodation & Transportation (if applicable)
  • Opportunity to work on enterprise-level collaboration projects

    • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    IT Services and IT Consulting

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    Engineer • Qatar