F&B Hostess

Overview

You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment. Responsibilities

Promote and ensure guest satisfaction while supporting the overall Food & Beverage operation. Maintain a safe and sanitary work environment. Ensure the highest quality products are served, in accordance with brand and Food & Beverage standards. Develop and maintain a strong team environment and deliver prompt, courteous service. Lead daily team member relations and encourage problem solving through proper training and empowerment. Qualifications

College diploma in Hotel Management or related field Previous experience in Food & Beverage / Restaurant operation Passion for leadership and teamwork Eye for detail to achieve operational excellence Excellent guest service skills

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