CSM Consultant - NOC Monitoring

We are currently looking CSM Consultant - NOC Monitoring for our Qatar operations with the following terms & conditions.

MINIMUM EXPERIENCE AND ESSENTIAL KNOWLEDGE

Minimum of eight years of Level 3 / TAC level of support experience with debugging, diagnosing and troubleshooting skillsets of the domains listed.

Level 3 experience with NOC Monitoring tools such as OBM, NNMi, APM, SiteScope, SolarWinds, Zabbix.

Application Maintenance of Microfocus Applications (OpsBridge, NNMi, Network Automation, OPTIC Reporting, etc.).

Level 3 Experience in OBM / OMi, NNMi, iSPIs, OPTIC, OBR, APM, SiteScope, Network Automation, Service Manager, BVD, UCMDB, BPM & RUM.

Scripting / Programming on PERL, SHELL, VB, PowerShell, Kusto, Python.

Databases Experience in MS SQL, Oracle, Sybase, IQ, Postgres, Vertica.

Well‑versed with networking tools such as traffic generators, analysers, etc.

Application Fine Tuning and Enhancement (Especially NNMi, Ops Bridge & OBR, NPS, BVD, Site Scope, Airwave, etc.).

Experience of managing technical resources onsite and coordination between customer and the delivery team.

Proven communication skills with multiple levels of an organization including interaction with internal / external senior level business stakeholders.

ITIL Awareness.

High level of IT literacy.

MINIMUM QUALIFICATION

BE / Degree or equivalent in years of progressive experience in Service Provider environments.

Flexibility in work hours when needed.

Joining time frame : 2 weeks (maximum 1 month)

Remote Work : No

Employment Type : Full-time

Key Skills : Cruise, Dcom, HVAC Design, Arabic, Asic

Experience : years

Vacancy : 1

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