Cloud Infrastructure Engineer

As an essential member of the IT Infrastructure Team, you will be instrumental in deploying, maintaining, and troubleshooting IT Cloud Infrastructure platforms. This role directly interacts with internal and external teams, providing technical support and solutions. The role supports our multi-cloud strategy and our digital transformation. The Cloud Infrastructure Administrator should manage, operate, and optimize cloud environments across Microsoft Azure and Google Cloud Platform (GCP). This role is critical for supporting ongoing development projects and ensuring our cloud infrastructure is robust, secure, and cost-effective. The ideal candidate combines hands-on technical expertise with best-practice knowledge of cloud operations, infrastructure administration, and security. This role will support ongoing cloud development projects and collaborate closely with application, development, and security teams that serve the business needs of the company.

Cloud and Endpoints Management

Cloud Administration & Operations : Administer, monitor, and maintain Azure and GCP environments. Manage computers, storage, networking, and identity services. Perform health checks, patching, updates, and performance optimization. Ensure resources are cost-optimized and aligned with best practices.

Support & Project Involvement : Provide operational support for cloud-based projects. Collaborate with development / DevOps / application teams. Troubleshoot and resolve cloud infrastructure incidents.

Identity & Collaboration Systems : Administer and support Active Directory, DNS, DHCP, SCCM, Exchange Online, Key Vault, Entra ID (Azure Active Directory), and Microsoft Intune. Manage hybrid identity protection, Azure AD Connect, SSO, MFA, conditional access, and device management. Deploy periodic and on-demand patches and hotfixes on Windows and Unix systems. Recommend improvements and optimizations. Implement Infrastructure-as-Code (Terraform, ARM templates). Ensure compliance with scalability, availability, and disaster recovery.

Cloud Security & Compliance : Support the security team with implementation of controls. Monitor and respond to alerts. Apply governance, RBAC, and secure configuration baselines.

Servers and Endpoints Management

Servers Administration & Operations : Provision and manage compute resources (VMs, containers, app services), storage solutions (Blob, Cloud Storage), and virtual networks (VNET, VPC) with a focus on high availability and disaster recovery. Configure and maintain Exchange Online, including mailbox management, transport rules, and threat protection configurations. Implement and enforce cloud security best practices and controls in close collaboration with the Security team.

Endpoints Administration & Operations : Administer modern endpoint management using Microsoft Intune (MDM & MAM) for application deployment, compliance policies, configuration profiles, and automated device enrolment. Manage and maintain Microsoft SCCM for co-management with Intune, including patch management, software distribution, and OS deployment.

Required capabilities : Excellent analytical and complex problem-solving skills. Strong verbal and written communication skills, with the ability to document processes and explain technical concepts clearly. Collaborative and proactive team player with a strong customer-service orientation. Ability to manage multiple priorities in a fast-paced environment. A continuous learner who stays current with evolving cloud technologies.

Safety and Controls Integrity

Actively support a safe working environment for all employees and contractors.

Report safety issues when noticed.

Support operations to ensure all decisions, contacts and agreements are executed in accordance with company policies and procedures.

Develop a comprehensive controls compliance program in collaboration with IT Infrastructure Manager, IT Project Manager, and the IT Director.

Education and Experience

Undergraduate degree in Computer / Electronic / Electrical Engineering or equivalent.

Certifications (Nice-to-Have) : Infrastructure certifications such as Microsoft Certified : Azure Administrator Associate, Google Professional Cloud Administrator, Google Professional Cloud Architect; Cloud security certifications such as Microsoft Certified : Azure Security Engineer Associate, Certified Cloud Security Professional, Google Professional Cloud Security Engineer.

5-8 years of experience in IT infrastructure / cloud administration.

Proven hands-on experience with Microsoft Azure and Google Cloud Platform (GCP).

Strong knowledge of Active Directory, SCCM, Exchange Online, Microsoft Intune, and Entra ID.

Experience in cloud architecture, operations, and optimization best practices.

Familiarity with Kubernetes (AKS / GKE) / Docker containers.

Familiarity with advanced monitoring tools (e.g., Azure Monitor, Google Cloud Operations).

Familiarity with automation and Infrastructure as Code (IaC) scripting tools (Terraform, Bicep, ARM, PowerShell, or similar).

Knowledge of networking concepts (VNET, VPC, VPN, DNS, DHCP, load balancing, and firewalls).

Exposure to cloud security principles and ability to collaborate with security teams.

Strong troubleshooting, documentation, and communication skills.

Knowledge of CI / CD pipelines and DevOps practices (Azure DevOps, GitHub Actions).

Hands-on experience with backup / recovery solutions in cloud environments.

Exposure to ITIL or similar service management frameworks.

Working knowledge of ISO industry standards and charter scenarios.

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