Telecom Technician

METAMORFS is aGlobal IT Solution & Telecom ServicesProvider with deep industry and business process expertise, broad global resources and proven track record

The Role

• Review project documents of ICT and Telecoms including security system and audio-visual system including installation, testing / commissioning method statements / procedures as per project specification.
• Conduct regular site visits and verify the installation of ICT and Telecoms related services ensuring meets operations requirement and support the tests / commissioning and digitalization.
• Support to develop / update operating procedures for hardware, networks, and operating systems.
• Carry out non-routine operations that control data processing, peripherals, and communications and networking equipment..
• Carry out routine monitoring, logging and reporting tasks under supervision. Report problems and other unforeseen or exceptional events to the Lead. Carry out and observe all associated administrative and clerical procedures.
• Use management systems software and appropriate analysis equipment to collect routine statistics, and create reports as required.
• Carry out routine configuration / installation and reconfiguration of ICT / Telecommunication system hardware / software and operating system.
• Troubleshoot and provide technical expertise during maintenance, repair, upgrade, and configuration / installation.
• Responding to instructions or following agreed plans, installs or removes ICT / Telecommunication system hardware and / or software per agreed procedures. And confirm correct operations functionality.
• Following agreed procedures, gathers information to enable incident resolution and promptly allocates incidents as appropriate.

Ideal Profile

Requirements

Job Purpose

Assist ICT functions and provide detailed ICT / Telecommunication technical expertise to project phases, and maintain ICT / Telecoms support environment and resolve day to day issues in operations phase .

Qualifications

Knowledge and / or Experience

Technical and Business Skills

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