Senior Service Technician

Date Posted : Country :

Qatar Location :

QAT01 Office No. 3 & 4, 4th Floor, Al Manara Building, B Ring Road Doha Al Jadeeda, PO Box 23500, Doha – Qatar Overview

The role holder is responsible for carrying out service field activities (preventive maintenance, call back attendance, planned / unplanned repair works, modernization, etc.), within the respective territory / route assigned. Duties are performed in accordance with stipulated business policies and procedures. Responsibilities

Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued. Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic. Attends to equipment call-backs and conducts inspection and fault-finding to return the equipment to service. Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities. Coordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements. Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets etc. associated with mechanical duties in a timely manner. Conducts operations within the client site rules and regulations, escalating potential conflicts with Otis safety guidelines. Ensures all service / maintenance operations are conducted within the OTIS safe working procedures, WWJSSS requirements, and adequate personal protective equipment to minimize safety concerns. Supports other junior colleagues with service / maintenance operations at the client sites, acting as a buddy to help develop their skills further. Reports any accidents, near misses, potential hazards, and unsafe conditions that occur during work activity and impact the safety of the mechanics or end users to the Team Lead - Mechanic. Qualifications

Minimum 7 years experience in elevator industry Trouble shooting, major and minor repair works for Elevator and Escalator. Diploma or equivalent education Good communication skills

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