Hotel Coordinator

Job Summary

The Hotel Coordinator is responsible to provide support in processing hotel bookings, hotel administrative work including folio collections, resolving folio problems, processing hotel extensions, hotel billing and other hotel financial and administrative tasks.

Job Responsibilities

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Coordinate internally with the sales and marketing team.
• Generate reports, preparing proposals, collections details, coordinating with clients and suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Generate group and / or corporate leads through internet prospecting, networking, and telemarketing. Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Arrange and co-ordinate meetings, events and any appointments. Record, transcribe and distribute minutes of meetings.

Additional Responsibilities

Job Knowledge & Skills

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year(s) GCC is a plus.

Competencies

Education

High School Diploma

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