General Manager

Role Overview : The General Manager will lead the overall operations, business development, and strategic direction of the interior design consultancy. This role requires strong leadership, client relationship management, and a deep understanding of design processes, project management, and consultancy services. The GM will ensure profitability, quality delivery, and growth of the company in line with its vision.

Key Responsibilities : Strategic Leadership

Develop and implement business strategies to achieve revenue and growth targets.

Oversee company operations, ensuring efficiency and compliance with industry standards.

Drive innovation and maintain competitive positioning in the market.

Business Development

Identify new business opportunities and build relationships with developers, architects, and contractors.

Lead proposal development, pricing strategies, and contract negotiations.

Represent the company at industry events and networking forums.

Project Oversight

Ensure timely and quality delivery of interior design consultancy projects.

Monitor project budgets, timelines, and resource allocation.

Resolve escalated client issues and maintain high customer satisfaction.

Team Management

Recruit, mentor, and manage design and project management teams.

Foster a collaborative and creative work environment.

Set performance goals and conduct regular evaluations.

Financial Management

Prepare annual budgets and monitor financial performance.

Optimize operational costs and improve profitability.

Ensure compliance with financial and legal regulations.

Quality & Compliance

Maintain adherence to design standards, building codes, and sustainability practices.

Implement quality assurance processes across all projects.

Qualifications & Skills :

Education : Bachelor’s or Master’s in Interior Design, Architecture, or Business Management.

Experience : Minimum 10–15 years in interior design consultancy, with at least 5 years in a senior leadership role.

Strong knowledge of design principles, project management, and client servicing.

Excellent leadership, negotiation, and communication skills.

Proven track record in business development and financial management.

Key Competencies :

Strategic Thinking & Decision Making

Client Relationship Management

Financial Acumen

Leadership & Team Development

Market Awareness & Networking

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