Job Summary
The Waitress/Hostess will provide exceptional customer service in a hospitality environment ensuring guests have a pleasant and memorable dining experience. The role involves greeting guests managing seating arrangements and serving food and beverages with professionalism and courtesy.
Responsibilities
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Greet and welcome guests upon arrival with a friendly and professional attitude.
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Escort guests to their tables and present menus.
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Take accurate food and beverage orders and relay them to the kitchen or bar staff.
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Serve food and drinks in a timely and efficient manner.
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Ensure tables are clean properly set and maintained throughout the service.
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Handle guest inquiries and complaints promptly and professionally.
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Collaborate with the kitchen and other service staff to ensure smooth operations.
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Maintain cleanliness and hygiene standards in the dining area.
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Uphold the companys image through a well-groomed and presentable appearance.
Requirements
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Education: Any related qualification.
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Experience: 1 to 2 years of relevant experience in hospitality or restaurant service.
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Nationality: Eastern Europe.
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Language: Fluent in English.
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Personal Attributes: Presentable courteous and customer-oriented.
Key Skills
Restaurant Experience,OpenTable,Food Service,Customer Service,Hospitality Experience,Basic Math,Guest Relations Experience,Host/Hostess Experience,Guest Services,Cash Handling,Phone Etiquette,Writing Skills
Employment Type : Full Time
Experience: years
Vacancy: 1