QNB3541 - Manager, MARCOM

About QNB

Established in 1964 as the country’s first Qatari‑owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Role Summary

The incumbent is primarily responsible for managing all requests received by the Group Communications from different units, subsidiaries and branches. These requests could be about Advertising, Branding and Merchandising, or Public Relations; where the incumbent will enable campaign management services and act as the focal point internally between the MARCOM heads, Group Communication divisions and the rest of the Bank. The incumbent will also coordinate with all functions in the Group Communications Department when needed to ensure proper delivery of work to Business Units / Customers within Qatar & region assigned to them in alignment with MARCOM heads.

Role Description

• Act as a focal point between the Bank’s and the Communications Department both locally and internationally.
• Communicate the customers’ needs clearly to the Group Communications and present the Group’s recommendations candidly to the customer.
• Represent the customer at the Group Communications and the Group Communications at the Business Unit / Customer.
• Attend meetings and list all needed requirements.
• Receive, process and manage all communications related requests branding / re‑branding, merchandising material, advertisement by the retail and corporate branches.
• Track progress of every request and communicate it to the Business Unit / Customer when needed.
• Use consistent briefing documents, work logs and action points to facilitate communication amongst all internal relevant Group Communications’ sections and external teams.
• Develop a thorough knowledge of the Business Unit’s business and all aspects of advertising, including creative, media, research and commercial production.
• Ensure that the final product is delivered, within budget and time to render through fostering productive communication between Customer and Group Communications staff, identifying common goals, and making those happen.

Qualifications

Attachments

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