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Telesales Agent
Vistas GlobalQatarمنذ أكثر من 30 يومًا
الوصف الوظيفيConduct outbound calls to prospective customers to promote and sell retail banking products, including loans, insurance, personal accounts, and credit card insurance. Provide accurate information about the features, benefits, and terms of various retail banking products. Identify customer needs and recommend appropriate banking solutions based on their financial requirements. Meet or exceed sales targets and key performance indicators (KPIs) set by the company. Maintain a high level of professionalism and customer service during all interactions with customers. Keep detailed records of customer interactions, inquiries, and sales transactions in the CRM system. Collaborate with other team members and departments to optimize sales strategies and improve overall performance. Stay updated on industry trends, market conditions, and competitor offerings to effectively position our products and services in the market.
Skills :
- Excellent knowledge of retail banking products, including loans, insurance, personal accounts, and credit card insurance.
- Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
- Exceptional communication skills, both verbal and written.
- Ability to build rapport and establish trust with customers over the phone.
- High degree of self-motivation and resilience in a target-driven environment.
- Flexibility to adapt to changing priorities and business needs.
- Proven experience as a Telesales Agent or similar role in the retail banking industry.
- Proficiency in using CRM software and other sales tools.
- Bachelor’s degree in Business Administration, Finance, Marketing, or related field preferred.
Qualifications :
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