Overview
We are seeking a Telephone Operator to manage incoming and outgoing calls in a professional and efficient manner. The ideal candidate will be responsible for transferring calls, providing information to callers, and taking messages.
Responsibilities
- Answer incoming calls and transfer them to the appropriate department or individual.
- Provide information to callers about the company's products or services.
- Take detailed messages and ensure they are delivered to the correct person in a timely manner.
- Maintain a log of incoming and outgoing calls for reference purposes.
- Handle inquiries and resolve any customer complaints or issues over the phone.
Qualifications
High school diploma or equivalent.Proven experience as a Telephone Operator or in a similar role.Excellent verbal communication skills and telephone etiquette.Ability to multitask and prioritize calls effectively.Proficiency in using telephone systems and office equipment.#J-18808-Ljbffr