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Telephone Operator

Telephone Operator

Ezdan Holding GroupDoha, Ad-Dawhah, Qatar
30+ days ago
Job description

Overview

We are seeking a Telephone Operator to manage incoming and outgoing calls in a professional and efficient manner. The ideal candidate will be responsible for transferring calls, providing information to callers, and taking messages.

Responsibilities

  • Answer incoming calls and transfer them to the appropriate department or individual.
  • Provide information to callers about the company's products or services.
  • Take detailed messages and ensure they are delivered to the correct person in a timely manner.
  • Maintain a log of incoming and outgoing calls for reference purposes.
  • Handle inquiries and resolve any customer complaints or issues over the phone.

Qualifications

  • High school diploma or equivalent.
  • Proven experience as a Telephone Operator or in a similar role.
  • Excellent verbal communication skills and telephone etiquette.
  • Ability to multitask and prioritize calls effectively.
  • Proficiency in using telephone systems and office equipment.

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    Telephone Operator • Doha, Ad-Dawhah, Qatar