Housekeeper • Qatar
Under the general guidance of the Executive Housekeeper or Executive Housekeeper or any other authorized by the management, ensure the smooth and efficient running of the Laundry and Uniform Issue ... أظهر المزيد
Inspect guest rooms, public areas, pool, etc.Housekeeper to ensure quality standards.Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update stat... أظهر المزيد
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality.Situated along the pristine shores of the Arabian Gulf for almost 24 year... أظهر المزيد
Press space or enter keys to toggle section visibility.To ensure that all guest rooms, corridors, and service areas are maintained to the standards set by the Assistant Director Rooms ic Heart of H... أظهر المزيد
What do we expect from you?
Under the general guidance of the Executive Housekeeper or Executive Housekeeper or any other authorized by the management, ensure the smooth and efficient running of the Laundry and Uniform Issue areas in accordance to the hotel standards. Ensure internal and external guests of the hotel are treated fairly and consistently in a timely manner, receiving high quality, personalized service, and an Engaging, Dynamic Guest Experience.
How your day looks like:
Retrieve, inspect, and deliver all guest laundry and dry cleaning from front desk, guest rooms and/or housekeeping staff, washing and pressing according to guest need
Maintain written records of all dry cleaning and laundry given to contract laundry stating guest’s name, room and full description of garments including count and any special needs
Prepare, sort, and wash all linens, guests laundry, and dry cleaning for collection
Prepare and record all guests bills and forward to Housekeeping Office Coordinator
Answer guest inquiries related to laundry and dry cleaning in a timely and professional manner and communicate details to Supervisor
Liaise with dry cleaning company on guests’ laundry items, communicate any losses, damages and items not cleaned
Check all accounts received from the contract laundry and check records against invoices
Break down invoices putting in correct departments and input in finance tracking system
Polish and return guests shoes to their rooms
Assist with inventory of uniforms and linen
Wash and iron guest laundry or hotel linen as needed
Prepare, assign, and alter uniforms for all new employees
Ensure all linen is separated, counted and placed in correct location
Issue and take all uniforms from hotel staff sending out when and where necessary
Prepare and record all invoices for staff uniforms keeping correctly updated
Receiving and sorting all staff uniforms and placing them in correct department
Assist with linen stock on monthly basis
Sort and fold towels
Maintain clean work areas, materials, reporting defective materials and equipment to the correct department
