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Security guard وظائف في Qatar

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Security guard • qatar

آخر تحديث: منذ يوم واحد

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عرض العمل هذا غير متوفر في بلدك.
IT Coordinator

IT Coordinator

IBISDoha, Doha Municipality, Qatar
3 منذ أيام
الوصف الوظيفي

Job Description

  • Coordinate daily IT support activities and prioritise technical requests based on operational needs.
  • Provide first-level support for hardware, software, network connectivity and hotel IT systems.
  • Install, configure and maintain computers, printers, telephones, network equipment and other IT devices.
  • Support hotel systems including PMS, POS, PABX, Wi-Fi, access control and other operational technology.
  • Troubleshoot technical issues and escalate complex matters to the IT Assistant Manager or approved service providers.
  • Manage user accounts, system access, software installations, updates and security patches.
  • Maintain IT equipment, asset inventories, software licences, warranties and service records.
  • Monitor IT systems and assist with backups, cybersecurity, business continuity and disaster recovery procedures.
  • Coordinate with IT vendors and service providers for maintenance, repairs and technical support.
  • Support new Heartist onboarding by setting up required IT equipment, accounts and system access.
  • Provide basic IT training and guidance to Heartists on systems, applications and cybersecurity awareness.
  • Maintain accurate records of IT incidents, requests, repairs, maintenance and inventory.
  • Ensure IT equipment, systems and confidential information are protected and used in accordance with Accor and hotel policies.
  • Maintain secure, organised IT and server areas and report technical, safety or security concerns promptly.
  • Support IT projects, system upgrades, installations and new technology implementations as required.
  • Deliver professional and responsive IT support to Heartists and guests while maintaining a high level of confidentiality.
  • Adhere to all Accor and Ibis & Adagio Doha standards, policies and procedures, including health, safety, security and data protection requirements.


Qualifications

  • Diploma or Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or a related field.
  • Minimum 2 years of experience in IT support, preferably within a hotel or hospitality environment.
  • Good knowledge of computer hardware, software, networking and troubleshooting.
  • Experience with Windows, Microsoft Office, printers, Wi-Fi and basic network infrastructure.
  • Knowledge of hotel systems such as PMS, POS, PBX and access control is an advantage.
  • Strong problem solving, analytical and organisational skills.
  • Good communication and interpersonal skills with a strong customer-service mindset.
  • Ability to manage multiple priorities and respond effectively to IT issues.
  • Knowledge of IT security, data protection and cybersecurity best practices.
  • Good command of English, both written and spoken.
  • Relevant IT certifications such as CompTIA A+, Network+, Microsoft or Cisco will be an advantage.



Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Accor Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

Your team and working environment:

  • Dynamic working environment
  • Defined career development path
  • Friendly and supportive team

Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.