Business Analyst

We are seeking a skilled Senior Business Analyst to join our digital platform team and contribute to the success of our Smart City projects. The ideal candidate will play a crucial role in gathering, analyzing, and documenting systems and applications requirements to ensure the successful delivery of Smart City Projects.

Responsibilities :

Work with stakeholders to define operations concepts and processes aligned to STE products.

Work with stakeholders to gather and document requirements for product customization and turn-key systems.

Perform detailed analysis of business processes and systems to identify areas for improvement, including condition-based monitoring (CBM) approaches

Convert business needs into clear and comprehensive system and software requirements specifications

Collaborate closely with system and development teams to ensure accurate interpretation of requirements and specifications throughout the implementation life cycle

Conduct feasibility studies and impact assessments for proposed changes or enhancements

Able to articulate and propose UX / UI concepts and designs of system and software, such as in wireframes / prototypes

Lead BA team to conduct workshops and training

Prepare project documentation (e.g. Flowcharts etc.)

Make use of BPM (Business Process Modeling) techniques to extract out clearly and document client’s existing business workflows.

Able to analysis existing workflow for issues like missing information, gaps, or inefficiencies and propose fixes and a more efficient workflow.

Able to help customers to clearly define and measure customer goals and performance.

Understand customer processes, goals and data and help design customized dashboards to monitor real-time performance and reports for mid-term and long-term decision making.

Requirements

Requirements / Skills :

Bachelor’s Degree in Computer Science, Computer or Electronics Engineering, Information Technology or any related fields

At least 10 years' experience as a Business Analyst, particularly with city assets management and software applications in an operational context

Strong analytical and problem-solving abilities

Excellent communication and interpersonal skills for effective collaboration with a diverse range of stakeholders

Familiarity with Agile and / or other project management methodologies

Detail-oriented with the capability to prioritize and manage multiple tasks simultaneously.

Proficient in using tools for business process management, requirements gathering and documentation

Knowledge of Smart City operations or related domains will be an added advantage

Able to work in a fast-paced environment

Familiar with BPM (Business Process Modelling) techniques, strategies, and tools

Needs to be fluent in both English and Arabic languages.

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