Job Description
Effectively inform and educate our guests about specific wellness concerns.
- Be flexible with your schedule, supporting the needs of the Salon.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products offered.
- Uphold the standards of sanitation and sterilization as directed by law and the Salon’s policies and procedures.
- Perform prep work, properly clean and restock room as required.
- Communicate to management any and all occurrences involving staff or guests in the Salon that require attention.
- Actively promote the Salon, treatments, services and retail, as well as programs, promotions and / or discounts available.
- Handle guests’ questions and concerns professionally and courteously.
- Provide accurate, appropriate and immediate responses to all requests by guests.
- Possess the ability to work with and without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the Salon.
- Assist in all areas of Salon operation as requested by management. Key Relationships
- All issues to be communicated to the Salon Manager Key Job Responsibilities
- Ensure that clients receive the best customer service care Self- Management
- To be honest and trustworthy; friendly but professional attitude