Client Services - Operations

Bringing together traditional and alternative investments, Goldman Sachs Asset Management provides clients around the world with a dedicated partnership and focus on long-term performance.

We help our clients navigate todayâs dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the worldâs leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices.

Job Summary & Responsibilities

The Client Coverage Group (CCG) within Asset Management is dedicated to retaining, expanding and supporting existing client relationships by ensuring exceptional client service, operational support and risk management.

We are looking for a highly competent, experienced individual to work in the CCG team, leading our CRM efforts for a number of MENA Institutional clients, based out of our office in Doha,Qatar.

You must exhibit strong communication skills, with the ability to thrive in a dynamic environment. You will support a diverse set of investment products - equities, fixed income, and alternatives - through various bespoke investment vehicles (separate accounts, dedicated funds, funds of one, etc).

Responsibilities :

• Act as lead CRM on a number of institutional clients, with responsibility for developing and maintaining those relationships.
• Build an understanding of clients' objectives, structure, portfolios and information needs.
• Have a strong awareness of investment trends coupled with the intellectual curiosity to explore and research those areas in order to best deliver the resources of the firm to our clients.
• Act as the clients' point of access into GS Asset Management and the wider organisation.
• Proactively provide a superior level of service across all aspects of the client experience, including but not limited to portfolio reviews, management of client inquiries, ad hoc issue resolution, coordination of liquidity needs, negotiation of customised and standardised report delivery, and management of client meetings.
• Help coordinate life-cycle events of client accounts, including implementation of new business, account / dedicated fund restructures and terminations.
• Have a commercial mindset with the ability to uncover changing needs / new opportunities where relevant.
• Attend and lead client meetings, as well as relevant client events and conferences where required.
• Develop relationships internally across various GSAM product teams, including Fixed Income & Currency, Equity, Quantitative Strategies, Alternative Investments, Multi-Asset Solutions, as well as other functions such as risk & performance, legal, compliance and operations.
• Work on broader projects that build out the service model and infrastructure to create scale and efficiencies within the client relationship manager function.
• Grow within the role to become an effective client advocate and find creative ways to deliver the resources of the firm.

SKILLS & EXPERIENCE WE'RE LOOKING FOR

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