Employee Relations Manager

Overview

The Employee Relations Manager is responsible for fostering a positive workplace environment by managing employee relations matters, resolving workplace conflicts, and ensuring compliance with labour laws and company policies. This role supports employee engagement, performance, and satisfaction while protecting the organisation from legal risk.

Responsibilities

• Serve as the primary point of contact for employee relations issues, including grievances, disputes, misconduct, and performance concerns.
• Investigate and resolve employee complaints in a timely, fair, and consistent manner.
• Provide guidance to managers and supervisors on employee relations best practices, conflict resolution, and disciplinary procedures.
• Develop, implement, and maintain employee relations policies and procedures.
• Ensure company compliance with all applicable labour laws and regulations.
• Maintain accurate records of employee relations cases and investigations.
• Support employee engagement initiatives and contribute to a positive company culture.
• Partner with HR team members and leadership on performance management processes.
• Conduct exit interviews and analyse trends to improve retention.
• Provide training to managers on topics such as conflict resolution, workplace conduct, and employment law.
• Act as a liaison between employees and management to ensure transparency and trust.

The Magic You Bring

Bonus Points If You Have

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Perks & Worklife Magic At Snoonu

Giving Back & Diversity

Beyond the Code : Giving Back Matters. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword. At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let’s make some tech magic together. Stay in the loop—connect with us on LinkedIn!

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