Call Center Representative

We are looking for a Call Center Representative to provide professional customer support and ensure a positive client experience. The role involves handling inquiries, complaints, and service requests across multiple channels.

Key Responsibilities

• Respond to customer inquiries, complaints, and feedback via phone, email, chat, and other channels.
• Process orders, returns, and exchanges accurately.
• Escalate complex issues to the appropriate teams when necessary.
• Maintain accurate records using CRM software.
• Ensure compliance with company policies, data security, and confidentiality standards.

Skills

Qualifications

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