Overview
As part of our commitment to excellence, we are seeking a dedicated and customer-focused Captain to be a part of our client's 5
As Captain , you will play a crucial role in ensuring our guests have an unforgettable dining experience.
Responsibilities
Guest Service : Provide exemplary service to guests, anticipate their needs, and ensure their satisfaction throughout their dining experience.Team Leadership : Supervise and coordinate the activities of the F&B service team, including waitstaff and servers, to ensure smooth and efficient service.Menu Knowledge : Possess in-depth knowledge of the menu, including ingredients, preparation methods, and special dietary requirements, to assist guests with their selections and make recommendations.Order Management : Take and process guest orders accurately, ensuring timely delivery of food and beverages.Table Set-up : Oversee the proper setup of tables, including arranging tableware, linens, and decorations, to create an inviting atmosphere.Quality Control : Monitor food and beverage quality, presentation, and temperature to maintain high standards.Billing : Handle guest billing, process payments, and resolve any billing discrepancies professionally.Training : Train and mentor new staff members, ensuring they understand our service standards and expectations.Qualifications
Previous experience as an F&B Captain or in a similar supervisory role within the hospitality industry.Excellent communication and interpersonal skills.Strong knowledge of food and beverage service techniques.Ability to work in a fast-paced environment and remain calm under pressure.A pleasing personality and a passion for providing exceptional guest service.#J-18808-Ljbffr