Door Attendant

Overview We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Door Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as :

Responsibilities

Offer consistently professional, friendly, warm and engaging service

Ensure guests are greeted appropriately upon arrival in a warm manner

Open car doors for arriving and departing guests and escort them to the lobby

Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request

Forward all guest complaints or problems to the manager on duty

Ensure that an effective handover is made between duty shifts

Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times

Establish, promote and maintain good public relation while meeting or exceeding guest expectations

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