SPA Therapist

Job Description

• Be responsible for spa treatment consultations and identification of possible contraindications.
• Perform beauty therapy treatments, massage, body therapy, and specialized treatments for members and guests to the required standard. Provide guests with home-care well-being programs.
• Offer after-care advice to members and guests.
• Achieve retail sales targets.
• Maintain high standards of cleanliness and hygiene in treatment rooms and back-of-house areas.
• Ensure all equipment is serviced as part of a preventative maintenance program.
• Conduct spa tours and consultations, giving personalized advice and promoting facilities, treatments, and products.
• Assist during spa promotions and events.
• Support marketing and public relations efforts.
• Have comprehensive knowledge of all services and products offered.
• Uphold sanitation and sterilization standards as directed by law and spa policies.
• Perform prep work, cleaning, and restocking of treatment rooms as required.
• Actively promote spa treatments, services, retail products, and special programs or discounts.
• Handle guest questions and concerns professionally and courteously.
• Provide accurate and immediate responses to guest requests.
• Work independently without direct supervision.
• Assist in all areas of spa operations as directed by management.
• Report any incidents involving staff or guests to management.
• Maintain accurate records of visits, treatments, and purchases.
• Record stock control information accurately, in accordance with senior therapist guidelines.
• Manage treatment laundry, stock inventory, and security.
• Report and rectify potential hazards immediately.
• Ensure staff work in a manner that minimizes risk of harm or injury.

Qualifications

#J-18808-Ljbffr